As part of efforts to reward customers’ loyalty, Africa’s leading online travel company, Wakanow has unveiled its loyalty reward program to recognize old and new consumers.
Commenting on the offer, the Deputy Managing Director of Wakanow Mr. Ralph Tamuno, said the program is a demonstration of Wakanow’s commitment to keeping her customers happy and rewarding them for their continued patronage.
He said: “Our strategic thrust as a brand is to be a delight to our customers and to continue to add value to their lives in delivering the most exciting travel experiences end to end.
“In line with this value proposition, Wakanow is set to recognize and reward our very loyal customers, whose patronage has propelled the brand to becoming the most admired travel company in Nigeria,” he said.
He stated that Wakanow places a high premium on maximum customer satisfaction, adding that a reward program of this nature where the customer accrues rewards even when they are not shopping with Wakanow, is a rare one. All the customer has to do to get reward points outside of the Wakanow booking portal, is to make all their everyday purchases with the Wakanow Prepaid Card.
The program seeks to reward both old and new customers for every amount spent on Wakanow products and services. Customers are automatically enrolled on the platform upon making a transaction on the Wakanow portal and registration details are sent to the customer’s email. A customer’s account is activated as soon as they login to the reward site.
Reward points accumulated by customers can be used to purchase choice items such as fashion accessories, movie tickets, airtime, books, food and other items on over 40 ecommerce channels across Nigeria or simply purchase Wakanow products.
Wakanow is Africa’s leading online travel management portal with physical presence in the Nigeria, UAE, UK, US and Ghana. Leveraging heavily on technology and accelerated customer service models, Wakanow is rapidly changing the face of travel in Africa with bespoke solutions.