Modupe, UBA, CBN, Others to Discuss Customer, Bank Relationship at BJAN Symposium



The 2016 World Consumer Right Day has provided yet another platform for stakeholders in the financial segment of the Nigerian market to engage customers on the need to strengthen their relationship and explain reason behind alleged excessive charges.

To deliver a key note paper at the fourth Brand Journalists’ Association of Nigeria, (BJAN) Consumer Right Day Symposium is the Chairman, TPT International, Adetokunbo Modupe. Modupe is an astute communication practitioner and Public Relations guru.

Discussing Modupe’s paper titled, ”Banking in Nigeria: Developments and Customers Challenges”, are representatives of the United Bank for Africa (UBA), Central Bank of Nigeria (CBN), Consumer Protection Council (CPC), Zenith Bank, Guaranty Trust Bank (GTBank), Union Bank of Nigeria and Consumer Advocacy Foundation of Nigeria (CAFON).


The symposium will also attract major stakeholders in finance, marketing communication industry, Fast Moving Consumer Goods (FMCG), Telecoms, aviation and others.

According to the Chairman of BJAN Goddie Ofose, the seminar is being organised as part of BJAN’s contribution to join the rest of the global community to deepen discussions on issues affecting customers and consumers with particular focus on the relationship between banks and Nigerian customers.

He said that: ”The Consumers Right Day is an annual global event designed to beam the searchlight on issues affecting consumers globally and fashion out ways to tackle it with innovative solutions”.

”The symposium is to reawaken stakeholders across the sectors that they have a duty to protect consumers and customers in the country. As journalists, our role is to educate, inform and entertain the masses and also to set agenda.”

The symposium is 4th in the series hosted by BJAN, it has become an annual gathering of stakeholders in the marketing communication industry in Nigeria to discuss way forward to tackle consumers’ plight.

This year’s event is scheduled to hold on Tuesday, march 15, 2016 at the White House Hotel, GRA, Ikeja, Lagos. As part of efforts to make the event a huge success, major brands have signed up with BJAN to be part of this great event.